Markham Bowl

I don't bowl often but every time I do it's always a good time. Going to Markham bowl started off as a good experience, I called ahead and reserved two lanes, they accommodated promptly.

You pay first then play and if you pay by credit card it gives you the option to tip. I'm so glad I didn't. Anyway, my friends and I paid and played for an hour and decided to go for another 30 minutes.

So I go up to the register and paid. As our hour of play was concluding and the 30 minutes was about to start, the balls that were thrown weren't returning. We let the employees know and waited for 10 minutes. During that time my friends and I decided not to continue and request for a refund.

The cashier got the owner and the owner spoke to us. She claims that she can't do refunds and she would transfer us to another lane or give us a $10 coupon for another visit. We weren't satisfied and insisted for a refund and she kept pushing back saying that she's unable to give refunds. But we asked if she can't or won't give a refund and she walked away.

The first hour of bowling was a lot of fun but this facility is run by an unprofessional merchant who could care less about customer service. Also, nowhere on the receipt, signs at the alley or website does it say "no refunds"